Question 1

1. Information We Collect

Accepted Answer

We may collect personal information you provide directly such as name, email, phone number, company details, and inquiry content. We may also collect technical data such as IP address, browser type, device information, and usage events through analytics and tracking tools. When you interact with our advertising campaigns, we may receive campaign performance data from Google Ads, including click identifiers, conversion events, keyword data, geographic and device-level aggregates, and ad-interaction timestamps.

Question 2

2. How We Use Information

Accepted Answer

We use information to deliver services, respond to inquiries, manage bookings, improve website performance, provide support, and communicate relevant updates. We may also use aggregated data for operational analysis and reporting. Google Ads data is used to measure advertising effectiveness, optimize campaign targeting and budget allocation, generate performance reports, and improve the relevance of ads shown to prospective clients. We do not use Google Ads data to build user profiles for purposes unrelated to our advertising operations.

Question 3

3. Cookies and Tracking

Accepted Answer

Our websites may use cookies, pixels, session replay tools, and analytics services to understand traffic sources, on-site behavior, and campaign performance. These include Google Analytics, Google Ads conversion tracking, Meta Pixel, Microsoft Clarity, and OpenReplay. Google Ads may place cookies or use click identifiers (such as GCLID) to attribute website conversions back to specific ad interactions. You can manage cookie preferences in your browser settings. You may also opt out of Google’s advertising cookies at adssettings.google.com.

Question 4

4. Data Sharing

Accepted Answer

We do not sell personal information. Data may be shared with trusted service providers that support hosting, analytics, communications, payments, or CRM operations under confidentiality and data protection obligations. Google Ads data is shared with Google as part of the advertising platform’s standard operation, including for conversion measurement and automated bidding. We may also share aggregated or anonymized performance data with advertising partners to evaluate campaign results. We do not share raw Google Ads user-level data with any unrelated third parties.

Question 5

5. Data Retention

Accepted Answer

We retain information only as long as needed for business, legal, and operational requirements. When retention is no longer necessary, data is deleted or anonymized using reasonable controls. Google Ads conversion data and campaign reports are retained for up to 540 days in our Google Ads account, after which they are automatically aggregated or deleted by Google. Locally stored advertising analytics are retained for a maximum of 25 months and then purged.

Question 6

6. Data Security

Accepted Answer

We use administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, misuse, alteration, or disclosure. Access to Google Ads data is restricted to authorized personnel via role-based access controls and multi-factor authentication on our Google Ads account.

Question 7

7. Google Ads Data

Accepted Answer

We use Google Ads to promote our services. In connection with this, Google may collect and share with us the following categories of data: (a) Data accessed: ad impressions, clicks, cost, conversion events, search terms, audience segments, geographic and device aggregates, and click identifiers (GCLID). (b) Purpose: to run, measure, and optimize paid advertising campaigns for our services. (c) Use: campaign performance reporting, bid strategy optimization, audience refinement, and return-on-ad-spend analysis. (d) Storage: campaign data is stored within the Google Ads platform (governed by Google’s privacy policy) and in our internal reporting systems. (e) Sharing: performance data may be shared with Google for automated bidding and with authorized team members for reporting. We do not sell, license, or distribute Google Ads data to unrelated third parties. (f) Deletion: you may request deletion of any personal data we hold by contacting us at privacy@teamredge.com. For our full Google API data policy, including Limited Use compliance and how to revoke access, see teamredge.com/en-us/google-api-privacy.

Question 8

8. Your Rights

Accepted Answer

Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your personal data, including any data collected through Google Ads. You may also request information about how your data is processed. To exercise these rights, contact us at privacy@teamredge.com.

Question 9

9. Third-Party Links

Accepted Answer

Our website may contain links to third-party websites, including Google services. We are not responsible for the privacy practices or content of external services. We encourage you to review the privacy policies of any third-party service you interact with.

Question 10

10. Policy Updates

Accepted Answer

We may update this policy from time to time. Updates become effective when published on this page with the latest revision date.

Privacy Policy